My IT Business Experience
Information business systems are often blamed for many of a company’s internal and external technology communication opportunities. My experience with information technology used to be generic and user oriented. However when I entered the tech telecommunications industry for work, my entire information technology experience changed. I morphed from mostly a User of IT business systems to about 75 percent administrative actor of behind the scenes information technology business systems.
My IT business experience expanded due to my workplace need. We had a lack of resources to address problems of efficiency. We also had opportunities of inefficiencies in our workplace processes, data management, customer data, shipments, supply chain, global logistics, business area program management etc. The answer was not to say that I could not help my internal company customers or that we must wait until our ticket came up on the company IT sprints. Instead, I chose to learn various information technology tools to make our team more efficient.
I learned how to utilize administrative features on set-ups in Oracle for revenue tracking, shipment tracking, inventory tracking, BOM engineering set-ups and more. I sought out our manufacturing engineering team members and learned how to navigate and act proficiently in Agile software systems. I also have done a large amount of self taught tool and resource reviews. My company provided an experience to become a certified SCRUM master using agile methods and JIRA. I now act within JIRA with development systems teams to create and run tickets for our own sprints for Oracle improvements. I learned how to utilize Tableau to make process reports and data reports for internal tracking and reports of improvements for our executive teams. I also trained with our Operations Production Manager to learn how to do internal back-end set-ups to make transaction processes and BOM (build of materials) organizational global inventory settings consistent and accurate for our global business needs.
Information Technology and business systems can be extremely helpful in many ways for a business. Managing reports and data for internal teams and external suppliers and customers allow for transparency, integrity, and confidence in our business processes and function as a company. I never thought that I would be such a highly evolved IT business professional, but I see that it is highly valuable for a company’s success and growing into the future staying competitive in the ever changing technology climate.
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