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“Education is the most powerful weapon we can use to change the world.”

-Nelson Mandela

I enjoyed learning the topics within Information Business Systems for the high level discussion regarding business strategy, but also for the hands on learning of new user skills. This course gave me insight into how complex the IT world can be and even as an actor in the business space, skill-sets, expertise, and subject matter knowledge can be highly varied. When the course first began, I knew I had a couple years of IT related work experience. I thought this work experience would be more helpful. I learned that IT systems vary immensely and being a subject matter expert in one software or system could require immense humility when learning a new, different application.

An example in humility was found in my dabbling in the SAP database while my experience at work has been in the ORACLE database. The menu assignments varied highly. The query options were unique. The layout of the two database interfaces are different. The benefit to learning one database in depth proved that the learning curve in subsequent, different databases was not as cumbersome. My familiarity with Oracle did, likely, keep SAP from appearing like a completely foreign concept to navigate.

I also very much enjoyed exploring the IT topic of SQL. My work exposure has been using scripts previously written by my IT teams. Learning how to build or pull from databases to create the language behind the actual coding scripts was highly interesting. The developers at my work are unique subject matter experts, so I am an extreme beginner comparatively speaking, but having a lens into their world and how to communicate business needs into their wheelhouse of tools is highly useful.

The learning of Word Press was also one of my favorite class concepts. I have dabbled in some website design from a back-end interface software, but being able to create a website, even as simple as Word Press, opens up a lot of usability in potential work needs.

IT Implementation

IDEAS reach full potential when put into ACTION

undefined Who?

I’ve learned a lot about IT Business Systems. How we communicate to internal and external teams is imperative to any business success. We learned from the CIO Case Study that great leaders learn the jargon and then seek out their experts to create the best teams, but knowing enough to contribute and facilitate action among those teams is my goal moving forward. My work requires a lot of communication internally between IT departments and various business areas.

What?

The struggle is real. The communication gaps area obvious. The goals are not always concrete. Ambiguity is high and team frustration can follow. My goal from this course is to take my previous experience and current systems understanding to be a better liaison between teams for my department and company as a whole to make us all better.

When?

Yesterday. The saying that time is money is a saying because it is true. I already have an opportunity to speak with my internal IT teams to create a business case for the potential usefulness of a business system program Thomas showed the class last Saturday. I am hopeful the more tools and resources I can show add value, the more time and money we can save.

Where?
Company wide impact can always be improved with better processes, less manual work, and more effective communication. My current and future job does and will likely continue to require multiple skill-sets. As we become business managers and leaders, our responsibility lists and teams that depend on our knowledge and education are only going to grow. That’s the point of learning: to do more, to be more, to continuously improve.

Why?
There is always a better way. There is always competition. To not get left behind in the space, medicine, technology worlds, we must always be looking and asking how we can improve.

IT SYSTEMS EXPERIENCE

My IT Business Experience

Information business systems are often blamed for many of a company’s internal and external technology communication opportunities. My experience with information technology used to be generic and user oriented. However when I entered the tech telecommunications industry for work, my entire information technology experience changed. I morphed from mostly a User of IT business systems to about 75 percent administrative actor of behind the scenes information technology business systems.

My IT business experience expanded due to my workplace need. We had a lack of resources to address problems of efficiency. We also had opportunities of inefficiencies in our workplace processes, data management, customer data, shipments, supply chain, global logistics, business area program management etc. The answer was not to say that I could not help my internal company customers or that we must wait until our ticket came up on the company IT sprints. Instead, I chose to learn various information technology tools to make our team more efficient.

I learned how to utilize administrative features on set-ups in Oracle for revenue tracking, shipment tracking, inventory tracking, BOM engineering set-ups and more. I sought out our manufacturing engineering team members and learned how to navigate and act proficiently in Agile software systems. I also have done a large amount of self taught tool and resource reviews. My company provided an experience to become a certified SCRUM master using agile methods and JIRA. I now act within JIRA with development systems teams to create and run tickets for our own sprints for Oracle improvements. I learned how to utilize Tableau to make process reports and data reports for internal tracking and reports of improvements for our executive teams. I also trained with our Operations Production Manager to learn how to do internal back-end set-ups to make transaction processes and BOM (build of materials) organizational global inventory settings consistent and accurate for our global business needs.

Information Technology and business systems can be extremely helpful in many ways for a business. Managing reports and data for internal teams and external suppliers and customers allow for transparency, integrity, and confidence in our business processes and function as a company. I never thought that I would be such a highly evolved IT business professional, but I see that it is highly valuable for a company’s success and growing into the future staying competitive in the ever changing technology climate.